Bail Bond Agent Complaint

You can report problems with a bail bond agent to the City or the State.

File a complaint with the City for bail bond agents who:

Use false or misleading advertising
Fail to provide a receipt or provide one that is inaccurate or incomplete
Fail to disclose terms or use misleading terms in a contract
Fail to provide document copies
Fail to post or provide the Consumer Bill of Rights

File a complaint with the State for bail bond agents that:

Are unlicensed
Charge illegal fees
Fail to return or refund collateral

You can file a complaint about bail bond agents with the NYC Department of Consumer and Worker Protection.

The content action "Report a problem with a bail bond agent." does not have a problem type that is supported by a service request form.

What Happens Next

If you don't include your address or email with your Service Request, you won't receive follow up. The Department of Consumer and Worker Protection (DCWP) will consider your complaint a tip.

If you include your address, DCWP will mail you a complaint form. You must complete and return it to DCWP. If you provide your email address, you'll get the form by email instead. Check your spam folder if you don't see it in your inbox.

You can file a complaint about bail bond agents with the New York State Department of Financial Services (DFS).

Online

Report a problem with a bail bond agent.

By Phone

Agency: New York State Department of Financial Services
Phone Number: (212) 480-6400
Business Hours: Monday - Friday: 9 AM - 5 PM

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