You can file a complaint about damaged or defective goods from a business in New York City.
Report damaged or defective goods from a:
The content action "Auction house or auctioneer" does not have a problem type that is supported by a service request form.
The content action "Carpet and flooring business" does not have a problem type that is supported by a service request form.
The content action "Dealer in products for disabilities" does not have a problem type that is supported by a service request form.
The content action "Department store or megastore" does not have a problem type that is supported by a service request form.
The content action "Door-to-door sales business" does not have a problem type that is supported by a service request form.
The content action "Drug store or pharmacy" does not have a problem type that is supported by a service request form.
The content action "Electronics or appliance repair" does not have a problem type that is supported by a service request form.
The content action "Electronics store" does not have a problem type that is supported by a service request form.
The content action "Furniture store" does not have a problem type that is supported by a service request form.
The content action "General vendor" does not have a problem type that is supported by a service request form.
The content action "Gift, novelty, or souvenir store" does not have a problem type that is supported by a service request form.
The content action "Hardware store" does not have a problem type that is supported by a service request form.
The content action "Home appliance store" does not have a problem type that is supported by a service request form.
The content action "Home improvement contractor" does not have a problem type that is supported by a service request form.
The content action "Office supply or stationery store" does not have a problem type that is supported by a service request form.
The content action "Online or mail order" does not have a problem type that is supported by a service request form.
The content action "Street fair vendor" does not have a problem type that is supported by a service request form.
The content action "Used goods dealer" does not have a problem type that is supported by a service request form.
The content action "Used gun dealer" does not have a problem type that is supported by a service request form.
What Happens Next
If you don't include your address or email with your Service Request, you won't receive follow up. The Department of Consumer and Worker Protection (DCWP) will consider your complaint a tip.
If you include your address, DCWP will mail you a complaint form. You must complete and return it to DCWP. If you provide your email address, you'll get the form by email instead. Check your spam folder if you don't see it in your inbox.
