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You can make a complaint about businesses operating in New York City without a required Department of Consumer and Worker Protection (DCWP) license.

Report an unlicensed:

The content action "Booting company" does not have a problem type that is supported by a service request form.

The content action "Car wash" does not have a problem type that is supported by a service request form.

The content action "Construction labor provider" does not have a problem type that is supported by a service request form.

The content action "Dealer in products for disabilities" does not have a problem type that is supported by a service request form.

The content action "Debt collection agency" does not have a problem type that is supported by a service request form.

The content action "E-cigarette seller" does not have a problem type that is supported by a service request form.

The content action "Electronics or appliance repair" does not have a problem type that is supported by a service request form.

The content action "Electronics store" does not have a problem type that is supported by a service request form.

The content action "Employment agency" does not have a problem type that is supported by a service request form.

The content action "Games of chance" does not have a problem type that is supported by a service request form.

The content action "Garage or parking lot" does not have a problem type that is supported by a service request form.

The content action "Home improvement contractor" does not have a problem type that is supported by a service request form.

The content action "Horse-drawn cab" does not have a problem type that is supported by a service request form.

The content action "Locksmith" does not have a problem type that is supported by a service request form.

The content action "Newsstand" does not have a problem type that is supported by a service request form.

The content action "Pawnbroker" does not have a problem type that is supported by a service request form.

The content action "Pedicab" does not have a problem type that is supported by a service request form.

The content action "Process server" does not have a problem type that is supported by a service request form.

The content action "Scale dealer or repairer" does not have a problem type that is supported by a service request form.

The content action "Scrap metal processor" does not have a problem type that is supported by a service request form.

The content action "Stoop line stand" does not have a problem type that is supported by a service request form.

The content action "Storage warehouse" does not have a problem type that is supported by a service request form.

The content action "Street fair vendor" does not have a problem type that is supported by a service request form.

The content action "Third-party food delivery service" does not have a problem type that is supported by a service request form.

The content action "Ticket seller" does not have a problem type that is supported by a service request form.

The content action "Tobacco seller" does not have a problem type that is supported by a service request form.

The content action "Tour bus" does not have a problem type that is supported by a service request form.

The content action "Tour guide" does not have a problem type that is supported by a service request form.

The content action "Tow truck company" does not have a problem type that is supported by a service request form.

The content action "Used car dealer" does not have a problem type that is supported by a service request form.

The content action "Used goods dealer" does not have a problem type that is supported by a service request form.

For complaints about businesses not listed here, visit the Department of State (DOS) Licensed Professional or Business Complaint page.

What Happens Next

If you don't include your address or email with your Service Request, you won't receive follow up. The Department of Consumer and Worker Protection (DCWP) will consider your complaint a tip.

If you include your address, DCWP will mail you a complaint form. You must complete and return it to DCWP. If you provide your email address, you'll get the form by email instead. Check your spam folder if you don't see it in your inbox.

The State accepts complaints about health spas operating without a license.

  • Agency: New York State Attorney General
  • Division: Consumer Complaints Hotline
  • Phone Number: (800) 771-7755
  • Business Hours: Monday - Friday: 9 AM - 5 PM

The Better Business Bureau accepts complaints about self-storage companies operating without a license.

Online

Visit the Better Business Bureau's website.

By Phone

  • Agency: Better Business Bureau
  • Phone Number: (212) 533-6200
  • Business Hours: Monday - Friday: 10 AM - 4 PM

By Mail

Better Business Bureau
30 East 33rd Street, 12th Floor
New York, NY 10016

The New York City Department of Consumer and Worker Protection (DCWP) can help you with complaints about businesses in New York City. For complaints about businesses elsewhere, contact the local consumer affairs office or the State Attorney General.

Online

Learn how to file a complaint about a business outside of NYC.

By Phone

  • Agency: Nassau County Consumer Affairs
  • Phone Number: (516) 571-2600
  • Business Hours: Monday - Friday: 9 AM - 5 PM

  • Agency: Suffolk County Consumer Affairs
  • Phone Number: (631) 853-4600
  • Business Hours: Monday - Friday: 9 AM - 5 PM

  • Agency: Westchester County Department of Consumer Protection
  • Phone Number: (914) 995-2155
  • Business Hours: Monday - Friday: 9 AM - 5 PM

  • Agency: New Jersey Division of Consumer Affairs
  • Phone Number: (973) 504-6200
  • Business Hours: Monday - Friday: 9 AM - 5 PM

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