You can file a complaint about a business in New York City that gives you an incomplete, incorrect, or illegal receipt.
Businesses must give you a receipt for purchases over $20. For purchases between $5 and $20, businesses must give you a receipt if you request it.
Receipts must show:
- Business name and address plus "Department of Consumer and Worker Protection" (DCWP) license number if the business is licensed by DCWP
- Amount of money paid for each item
- Total amount paid, including a separate line for any tax
- Date of the purchase
- Make and model of any electronic purchase that costs more than $100
Receipts can't show a credit card's expiration date or more than its last five digits.
You need a receipt to file a complaint with DCWP.
Report an incomplete, incorrect, or illegal receipt given to you by a:
The content action "Arcade" does not have a problem type that is supported by a service request form.
The content action "Art supply store" does not have a problem type that is supported by a service request form.
The content action "Bail bond agent" does not have a problem type that is supported by a service request form.
The content action "Barber shop, beauty salon, or nail salon" does not have a problem type that is supported by a service request form.
The content action "Bodega, deli, or convenience store" does not have a problem type that is supported by a service request form.
The content action "Car rental" does not have a problem type that is supported by a service request form.
The content action "Car wash" does not have a problem type that is supported by a service request form.
The content action "Clothing, shoe, or accessories store" does not have a problem type that is supported by a service request form.
The content action "Dealer in products for disabilities" does not have a problem type that is supported by a service request form.
The content action "Department store or megastore" does not have a problem type that is supported by a service request form.
The content action "Drug store or pharmacy" does not have a problem type that is supported by a service request form.
The content action "Dry cleaner" does not have a problem type that is supported by a service request form.
The content action "Electronics or appliance repair" does not have a problem type that is supported by a service request form.
The content action "Electronics store" does not have a problem type that is supported by a service request form.
The content action "Furniture store" does not have a problem type that is supported by a service request form.
The content action "Gas station convenience store" does not have a problem type that is supported by a service request form.
The content action "Gift, novelty, or souvenir store" does not have a problem type that is supported by a service request form.
The content action "Hardware store" does not have a problem type that is supported by a service request form.
The content action "Home appliance store" does not have a problem type that is supported by a service request form.
The content action "Jewelry store" does not have a problem type that is supported by a service request form.
The content action "Laundromat" does not have a problem type that is supported by a service request form.
The content action "Mobile food vendor" does not have a problem type that is supported by a service request form.
The content action "Moving company" does not have a problem type that is supported by a service request form.
The content action "Office supply or stationery store" does not have a problem type that is supported by a service request form.
The content action "Pawnbroker" does not have a problem type that is supported by a service request form.
The content action "Pedicab" does not have a problem type that is supported by a service request form.
The content action "Pest control services" does not have a problem type that is supported by a service request form.
The content action "Pet store" does not have a problem type that is supported by a service request form.
The content action "Pool or billiard room" does not have a problem type that is supported by a service request form.
The content action "Printing services" does not have a problem type that is supported by a service request form.
The content action "Publishing company" does not have a problem type that is supported by a service request form.
The content action "Restaurant" does not have a problem type that is supported by a service request form.
The content action "Shipping company" does not have a problem type that is supported by a service request form.
The content action "Smoking, cigar, or vape store" does not have a problem type that is supported by a service request form.
The content action "Supermarket or grocery store" does not have a problem type that is supported by a service request form.
The content action "Third-party food delivery service" does not have a problem type that is supported by a service request form.
The content action "Tow truck company" does not have a problem type that is supported by a service request form.
The content action "Used car dealer" does not have a problem type that is supported by a service request form.
The content action "Used goods dealer" does not have a problem type that is supported by a service request form.
The content action "Used gun dealer" does not have a problem type that is supported by a service request form.
The content action "Other business" does not have a problem type that is supported by a service request form.
What Happens Next
If you don't include your address or email with your Service Request, you won't receive follow up. The Department of Consumer and Worker Protection (DCWP) will consider your complaint a tip.
If you include your address, DCWP will mail you a complaint form. You must complete and return it to DCWP. If you provide your email address, you'll get the form by email instead. Check your spam folder if you don't see it in your inbox.
