Collection Bin Complaint

It is illegal to put publicly-accessible, donated item collection bins on City-owned property, City-maintained property, a public sidewalk, or a roadway.

You can request the removal of donation collection bins from a public street or area.

Report a collection bin on public property.

What Happens Next

The Department of Sanitation (DSNY) will remove a reported collection bin on public property as soon as possible (typically within two weeks).

DSNY will then notify the bin's owner and give them 30 days to reclaim it. The owner may be responsible for storage charges, removal charges, and civil penalties.

Donation Bins

Bin Sizes

The refashionNYC donation bin is offered in two sizes:

Small (2 feet deep x 4 feet wide x 6 feet high)
Large (3 1/2 feet deep x 4 feet wide x 6 feet high)

RefashionNYC Bin Assistance

You can contact the Department of Sanitation for assistance with refashionNYC bins.

You can:

Request pickup for a full bin (guaranteed within five business days)
Get tax receipts
Have a bin removed from your building
Opt out of the clothing recycling service

Contact Sanitation by email at refashionNYC@dsny.nyc.gov.

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Collection Bin Complaint

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