The MyCity Business website supports the following sectors:

• Accommodations
• Administrative and Support Services
• Arts, Entertainment and Recreation
• Construction
• Educational Services
• Finance and Insurance
• Food and Beverage Services
• Health Care
• Information
• Management of Companies and Enterprises
• Manufacturing
• Real Estate
• Rental and Leasing
• Retail
• Services
• Social Assistance
• Transportation
• Warehousing and Storage
• Waste Management and Remediation Services
• Wholesale Trade

The MyCity Business website provides pro forma estimates through its online Incentives Estimator for the following 14 incentives programs:

• Commercial Expansion Program (CEP) Rent Abatement (Commercial)
• Commercial Expansion Program (CEP) Rent Abatement (Industrial)
• Empire Zone Employment Incentive Credit
• Empire Zone Employment Incentive Tax Credit
• Empire Zone Investment Tax Credit
• Empowerment Zone Wage Tax Credit
• Energy Cost Savings Program
• Industrial Business Zone Relocation Credit
• Investment Tax Credit
• Lower Manhattan Commercial Revitalization Program Rent Rebate
• Lower Manhattan Commercial Revitalization Program Rent Tax Credit (CRT)
• Lower Manhattan Energy Program
• Lower Manhattan REAP for Eligible Businesses
• Relocation Employment Assistance Program (CEP Zone and Standard REAP)

Learn more about the MyCity Business Incentives Estimator.

You can get support for technical problems using the MyCity Business website.

Technical issues might include:

• Web page not loading
• Button not responding
• Images not displaying
• Error messages on the site

Request technical assistance with the MyCity Business website.

MyCity has launched an AI chatbot that focuses on business services. 

With this new tool, you can quickly find information on many of the City's business services and converse with the City’s first artificial intelligence-driven chatbot.

You can interact with MyCity Chatbot in the following Designated Citywide Languages:

• Arabic
• Bengali
• Chinese (Simplified)
• French
• Haitian Creole
• Korean
• Polish
• Russian
• Spanish
• Urdu

It may be possible to communicate in other languages. MyCity does not guarantee the accuracy of the translation provided by this tool.

Always double-check the chatbot’s information using the provided links or by visiting MyCity Business. Do not use its responses as legal or professional advice or provide sensitive information to the Chatbot.

Visit chat.nyc.gov to use the MyCity Chatbot.