Temporary Work Schedule Change

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    The Department of Consumer and Worker Protection (DCWP) enforces the NYC Temporary Schedule Change Law, which took effect July 18, 2018. Under the law, covered employees have a right to temporary changes to their work schedule for certain personal events.

    Workers and employers in New York City can contact DCWP about:

    • Workers’ legal right to temporary schedule changes for certain personal events
    • Employers’ legal responsibilities regarding workers’ temporary schedule change requests
    • Complaints about employers, including denial of temporary schedule change requests and failure to post required notice of rights
    • Information about NYC’s Temporary Schedule Change Law

    You can get more information and assistance from DCWP.

    Online

    By Phone

    A DCWP representative can answer questions during regular business hours.

    • Agency: Department of Consumer and Worker Protection
    • Division: Office of Labor Policy and Standards
    • Phone Number: (212) 436-0380
    • Business Hours: Monday - Friday: 9 AM - 5 PM
    • Phone assistance is available, but some calls may go straight to voice mail. Please leave a detailed message and a representative will contact you. As an alternative, visit nyc.gov/workers.

    DCWP’s Office of Labor Policy and Standards (OLPS) assists with issues that impact immigrants, people of color, and women in the workplace.

    In addition, OLPS:

    • Enforces key municipal workplace laws
    • Conducts original research, outreach, and education
    • Develops policies that are responsive to New York City’s evolving economy and workforce

    Learn more about the Office of Labor Policy and Standards.

    Under NYC’s Temporary Schedule Change Law, covered employees have a right to temporary changes to their work schedule for certain personal events.

    Worker rights include:

    • Temporary change to work schedule on up to two (2) occasions each calendar year to accommodate a personal event
    • Ability to propose type of temporary change
    • Freedom from retaliation for additional schedule change requests

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