Social Security

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    Need something else?

    • Social Security Fraud if you think someone should not be receiving social security benefits, or to report scam phone calls
    • Identity Theft to report fraudulent use of personal information, including social security numbers

    The Federal government provides all information and assistance for Social Security. 

    You can also get assistance with the New York State Supplement Program (SSP).

    You can get information online and by phone about Social Security, Disability, or Supplemental Security Income benefits, including how to apply for benefits.

    If you are already receiving benefits, you can also:

    • Enroll in direct deposit
    • Request a Benefit Verification Letter (award letter)
    • Request a replacement check
    • Report payment issues
    • Find your local office and make an appointment to discuss your benefits

    You can also make a complaint online or by phone about a Social Security office or employee.

    Online

    Get Social Security information and assistance.

    Find a Social Security Office.

    Submit feedback about the Social Security Administration.

    By Phone

    • Agency: United States Social Security Administration
    • Phone Number: (800) 772-1213
    • Business Hours: Monday - Friday: 7 AM - 7 PM
    • Staff is available through the automated phone system during business hours. Automated assistance is also available in Spanish. Most languages are available through a staff person.

    Social Security Statements

    As a result of budget constraints, the Federal government has stopped issuing annual Social Security Statements. You may be able to estimate your retirement benefit using the Social Security Administration's online Retirement Estimator.

    You can apply for, replace, or modify your Social Security card. You also can find out how to get a different Social Security number. 

    Social Security cards are free. There is no cost to apply. 

    If you are requesting a new card, you must apply by mail or in person at a Social Security office. If you need a replacement card and are a U.S. citizen age 18 or older with valid state-issued identification, you can also apply online using your "my Social Security account."

    Find a Social Security Office.

    Get a new Social Security number.

    Required Documents for Applying for a Social Security Card

    Your application for a Social Security number and card must include two personal identification documents: 

    • Your birth certificate or your passport

    Plus one of these unexpired photo IDs: 

    • U.S. driver license
    • Non-driver State ID  (or non-driver photo ID card)
    • Passport 
    • Employee ID card
    • School ID card
    • Health insurance card
    • U.S. military ID card

    Your application in person or by mail must include original documents (not photocopies). Your original IDs will be returned to you.

    Apply for a Social Security card.

    Required Documents for Replacing a Social Security Card

    Your application for a replacement Social Security card must include one of these original, unexpired photo IDs: 

    • U.S. driver license
    • Non-driver State ID  (or non-driver photo ID card)
    • Passport 
    • Employee ID card
    • School ID card
    • Health insurance card
    • U.S. military ID card

    Your application in person or by mail must include the original ID (not a photocopy). Your original ID will be returned to you.

    Replace a Social Security card.

    Change your name on your Social Security card.

    Additional Assistance

    You can get more information and assistance through the Social Security Administration.

    Online

    Get Social Security information and assistance.

    By Phone

    • Agency: United States Social Security Administration
    • Phone Number: (800) 772-1213
    • Business Hours: Monday - Friday: 7 AM - 7 PM
    • Staff is available through the automated phone system during business hours. Automated assistance is also available in Spanish. Most languages are available through a staff person.

    You can report the death of someone who was receiving Social Security, Disability, or Supplemental Security Income (SSI) benefits. You can also get answers to all related questions.

    Get information about reporting the death of a Social Security recipient.

    • Agency: United States Social Security Administration
    • Phone Number: (800) 772-1213
    • Business Hours: Monday - Friday: 7 AM - 7 PM
    • Staff is available through the automated phone system during business hours. Automated assistance is also available in Spanish. Most languages are available through a staff person.

    When you apply for Supplemental Security Income (SSI) through the Social Security Administration, the Federal agency’s decision about your eligibility is sent to New York State.

    You may qualify for a State-only SSI benefit known as the State Supplement Program (SSP) that is administered by New York State.

    The State provides assistance if you have questions about your SSP benefit, including reporting household changes.

    Online

    Learn more about the New York State Supplement Program.

    By Phone

    • Agency: New York State Office of Temporary and Disability Assistance
    • Division: New York State Supplement Program Customer Support
    • Phone Number: (855) 488-0541
    • Business Hours: Monday - Friday: 8:30 AM - 4:45 PM

    Social Security offices are closed on the following holidays in 2024:​

    DateHoliday
    Monday, January 15Martin Luther King, Jr. Day
    Monday, February 19Washington's Birthday (Presidents' Day)
    Monday, May 27Memorial Day
    Wednesday, June 19Juneteenth
    Thursday, July 4Independence Day
    Monday, September 2Labor Day
    Monday, October 14Italian Heritage Day/Indigenous Peoples' Day
    Monday, November 11Veterans Day
    Thursday, November 28Thanksgiving Day
    Wednesday, December 25Christmas Day

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