Coronavirus (COVID-19) and Workers

You can learn about how businesses will be reopening, health and safety in the workplace, your rights under the law, and other resources to help you return to work during the COVID-19 public health emergency.

Effective June 15, 2021 the State's health guidance and New York Forward industry specific guidelines—including social gathering limits, capacity restrictions, social distancing, cleaning and disinfection, health screening, and contact information for tracing—are now optional for businesses and other commercial settings, including:

  • Retail
  • Food services
  • Offices
  • Gyms and fitness centers
  • Amusement and family entertainment
  • Hair salons, barber shops and other personal care services

Businesses are free to choose to lift all or some restrictions, continue to adhere to the State's archived guidance, or implement other health precautions for their employees and patrons.

Businesses are also allowed to require masks and six feet of social distancing for employees and customers within their establishments, regardless of vaccination status.

You can get answers to questions about reopening, health and safety guidelines for the workplace.

  • Agency: Department of Consumer and Worker Protection
  • Division: Worker Protection Hotline
  • Phone Number: (212) 436-0381
  • Business Hours: Monday - Friday: 9 AM - 5 PM

In addition to keeping their workers and customers safe during the COVID-19 crisis, employers must continue to follow the workplace protection laws in place for their employees.

Worker Rights

Sick Leave

Under the City’s paid sick leave law, covered employees have the right to use safe and sick leave for the care and treatment of themselves or a family member. The federal and state governments have also passed laws to protect workers. To learn more, visit the Paid Safe and Sick Leave page.

In addition to paid sick leave, employees may be eligible for 2 additional days of unpaid leave under NYC’s Temporary Schedule Change Law. For more information, visit the Temporary Work Schedule Change page.

Work Schedule Changes

Under the law, covered employees have a right to temporary changes to their work schedule for certain personal events. Learn more on the Temporary Work Schedule Change page.

Commuter Benefits Law

Most New York City companies with 20 or more full-time employees must provide pre-tax transit benefits. Learn more on the Commuter Benefits Law page. 

Work Protections for Specific Workers

Retail and Fast Food Workers

Retail and fast food employers must offer employees predictable work schedules and give advance notice of changes or cancelations. Learn more on the Fair Workweek Law page.

Fast food workers have the right to have payments deducted voluntarily from their paycheck and have those payments sent to a nonprofit of the worker’s choosing. Learn more on the Fast Food Deductions Law page.

Grocery Store Workers

After a grocery store is sold, the former owner and new owner must notify the store's workers about the change in ownership and their employment rights. For more information, visit the Grocery Store Sale Requirements page.

Paid Care Workers

Paid care workers include homecare and domestic workers such as:

  • Nannies
  • Caregivers
  • Home health aides
  • Personal care aides
  • Home attendants
  • House cleaners

You can learn about paid care worker rights, legal responsibilities for employers and get help with questions or complaints on the Paid Care Worker or Employer Assistance page.

Freelance Workers

You can learn about freelance worker rights, legal responsibilities for employers, and get help with questions or complaints, including contract disputes and payment issues on the Freelance Worker and Hiring Party Assistance page.

COVID-19 Discrimination

Employers cannot harass or discriminate against workers because of fears or stigma around COVID-19, including harassment or discrimination on the basis of actual or perceived race, national origin, disability, or other protected classes.

If this is happening to you, you can report it to the NYC Commission on Human Rights. Learn more on the Discrimination page.

Paid Sick Leave

If you are experiencing COVID-19 symptoms and need documentation so you can receive paid sick leave from your employer, visit the Paid Safe and Sick Leave page for information.

City government employees began to return to offices on May 3. Each Agency developed a "Return to Office Plan" to bring workers back safely, approved by the Mayoral Restart Taskforce.

Learn more about "Return to Office" guidance.

If you have any questions about returning to your workplace, please contact your Agency's Human Resources office.

Complaints

You can report an Agency not in compliance with "Return to Office" guidelines.

Call 311 for assistance.

Financial Assistance

You can get information about cash assistance, SNAP, and other resources for New Yorkers during the outbreak on the Coronavirus (COVID-19) Resources and Support page.

NYC Financial Empowerment Centers also provide free one-on-one professional, financial counseling over the phone. Learn more on the Financial Counseling page.

Unemployment and Jobs

If you have become totally or partially unemployed due to COVID-19, you can claim unemployment insurance benefits. New York State is waiving the 7-day waiting period for unemployment insurance benefits for people who are out of work due to COVID-19 closures or quarantines.

To learn more, visit the Unemployment Insurance page.

Through Workforce1 Career Centers, you can receive free professional employment and training services that can help you find a job or develop your career. Currently, Workforce1 Career Centers are providing services online and by phone.

To learn more, visit the Workforce1 Career Centers page.

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