Homeowners

Report animal odor from a residence.

Learn about the rules for commercial and residential barbecuing, find a place to barbecue in a park, or report barbecuing where it is not allowed.

Learn about NYC Bin reimbursement.

Report building construction work in progress that is unsafe, done without a permit, after hours, or outside approved plans.

Find a certified asbestos investigator.

Report chemical odors or chemicals that are abandoned or not stored safely.

Report a spill of chemicals or other hazardous material onto a roadway, sidewalk, or indoors.

Report a commercial vehicle parked in a residential driveway or lot.

Learn about how to use floor finishing products safely.

Apply for HEAP Cooling Assistance to see if you qualify for an air conditioner or fan.

Learn about recent laws, rules, and programs that may affect residential property.

Make a complaint about a health, car, home, life, or property insurance company.

Report a problem with an online business or online service that wasn't delivered.

Learn about lead poisoning, lead poisoning prevention, and lead paint repair.

Learn about pilot programs to replace water service lines made of lead or galvanized steel at no cost to eligible homeowners in specific areas.

Learn about the Department of Buildings (DOB) annual no penalty inspection programs.

Appeal the denial, removal, or reduction of a property tax exemption.

Report deed theft or learn how to prevent it.

Challenge the City's assessment of your property's market value on your Notice of Property Value (NOPV).

Learn about property tax exemptions, abatements, and credits for homeowners, including eligibility and types of benefit programs.

Request an agreement to defer property tax and interest payments for homeowners experiencing hardship.

Request an agreement to pay property tax debt in installments.

The deadline to apply for this one-time property tax rebate was March 15, 2023.

Appeal the assessed value, tax class, or exemption listed on your Notice of Property Value (NOPV).

Make a complaint about a satellite television provider.

Get help with reducing unwanted mail.

Learn about the invoice a lot owner gets when the Department of Sanitation cleans a lot.

Get information about vacate orders. Report people in a building with a vacate order.

Report the use of too much water or water waste in any facility.

Learn about American Water Resources (AWR) voluntary water and sewer service line protection program.

Learn about water meters and automated meter reading (AMR) devices.

Report a water meter that is broken, leaking, frozen, missing, or stolen.

Get items to help you conserve water at home.

Learn about HPD's Zombie Homes Initiative that works to address problems of neglected or deteriorated vacant and abandoned small homes.